Reviews

Great pump option for locations with no electric.
Recently installed in MI.
Pump works great!
We installed the 3 foot deep well equipment with 20 oz per pump.
Filled our watering barrels in no time at all!
Highly recommend this company.
Customer Support easily reached.

Great pump! The customer service is as good as the pump. Would highly recommend .

I bought a Bison pump for my property in the Mt. Shasta (CA USA) area about fifteen years ago. Got great service at the time, and it has lasted without any problems, first as a primary water source then as backup, once we got power to the property. Great product.

I did a lot of research, and spoke on the phone with a lot of companies that make hand pumps for existing wells, and I settled on Bison. Their customer service has been top notch, and their commitment to their product is truly impressive. I am thrilled to be a customer.

I chose Bison Pumps over Baker for several reasons:
1. Made in America w/Lifetime warranty
2. The material is stainless steel-I think far more ideal (no possibility of rust as with the other system made of cast iron)
3. Reviews elsewhere about the product itself have been phenomenal
4. 99.9% of descriptions of peoples interactions with the staff was positive.
I worked with a fella named Brayden who helped me (very patiently) through the process of selecting the right pump, measurements, etc. I told him up front he had a high bar to meet based on the reviews I'd read about customer service and the reputation. He even took time on a few occasions to to field my phone calls outside of his regular hours (different time zones and I work stoopid long hours)-that's pretty cool. His boss needs to give him a raise because I'm sure I'm not the only sale he's closed because of his making himself available for extenuating circumstances like that. After all this, turns out my pump needed some 'customization' with the handle (needed to be made off the usual 90 degree axis) so he went to the design team to see if it could be done-and it can! Now we are mere weeks away from being dependent for the lights to stay on in order for us to have water. Soon the world can go to hell and we'll still have access to water. Thank you Brayden for making this happen!